TERMS OF SERVICE

Okon Essentials™ | Crafted by Nature, Perfected by Love
Last Updated: January 2025

🌱 Welcome to Okon Essentials™

Thank you for visiting Okon Essentials™, where every product is crafted by nature and perfected by love. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our site, you agree to these Terms.

🌿 Eligibility & Responsible Use

By using this site, you confirm that you are:

  • At least 18 years old, or

  • Using the site under parental or guardian supervision

Please do NOT:

  • Use the site for illegal or harmful activity

  • Attempt to hack, disrupt, or damage the website

  • Copy or resell our content, images, or product designs

  • Submit false or misleading information

Violations may result in restricted access to our services.

🌾 Our Products

All products are handcrafted in small batches using natural, plant-based ingredients.
Because of this:

  • Colors, textures, and consistencies may vary

  • Product availability may change

  • Products may sell out without notice

We strive for accuracy but natural variation is normal and expected.

🍃 Orders & Payment

Placing an order confirms that:

  • Your information is accurate

  • You are authorized to use your payment method

Payments are securely processed by Squarespace Commerce, Stripe, or PayPal.
We do not store your full financial details.

Suspicious or fraudulent orders may be canceled.

🌬️ Shipping

Processing time: 1–3 business days
Delivery times vary based on carrier and destination.

We are not responsible for delays caused by:

  • Carriers

  • Weather

  • Incorrect addresses

  • Natural disruptions

Please review our full Shipping Policy for details.

🌸 Returns & Refunds

For safety and hygiene:
All sales are final.

However, if your item arrives:

  • Damaged

  • Defective

  • Incorrect

We are happy to replace it. Email us within 7 days at:

📧 okonessentials@gmail.com

Review our Return & Refund Policy for more information.

🌼 Product Disclaimer

All products are for external use only.
Every skin type is unique — please perform a patch test.

Our products are not intended to diagnose, treat, or cure medical conditions.
If irritation occurs, discontinue use.

© 2025 Okon Essentials™. All Rights Reserved.
All related names, logos, product designs, and taglines are trademarks of Okon Essentials.

Unauthorized use is prohibited.

🌾 Privacy

We respect your privacy.
All data is used in accordance with our Privacy Policy.

🍃 Limitation of Liability

Okon Essentials™ is not responsible for:

  • Allergic reactions

  • Shipping delays

  • Errors outside our control

  • Loss of data

  • Website downtime

Use of the website is at your own risk.

🌿 Third-Party Services

We may link to third-party platforms such as Instagram, PayPal, or USPS.
We are not responsible for their policies or content.

🌱 Indemnification

You agree to indemnify Okon Essentials™ from any claims arising from:

  • Misuse of the website

  • Violation of these Terms

  • Misuse of our products

🌾 Updates to Terms

These Terms may be updated at any time.
Please review them regularly.

🌼 Contact Us

📧 okonessentials@gmail.com
We are always happy to help.

🌿 FINAL LEGAL NOTICE

© 2025 Okon Essentials™. All Rights Reserved.
Okon Essentials™ and all related names, logos, product designs, and taglines are trademarks of Okon Essentials.
Crafted by Nature, Perfected by Love.

🌿 PRIVACY POLICY

Okon Essentials™ | Crafted by Nature, Perfected by Love
Last Updated: January 2025

🌱 Introduction

Your privacy matters to us. This Privacy Policy explains how Okon Essentials™ collects, uses, and protects your information.

🌿 Information We Collect

We may collect:

  • Name & contact information

  • Shipping & billing details

  • Order history

  • Analytics & cookies

  • Payment details (processed securely by our payment partners)

We never store your full credit card number.

🌾 How Your Information Is Used

We use your information to:

  • Fulfill orders

  • Communicate updates

  • Improve your shopping experience

  • Send promotional emails (only if you subscribe)

🌸 Cookies

Our website uses cookies to improve functionality and performance.
You may disable cookies through your browser settings.

🌼 Third-Party Providers

We work with trusted providers such as:

  • Stripe

  • PayPal

  • Squarespace Commerce

  • Analytics tools

They access only what is necessary to process your order.

🌿 Protecting Your Data

We use secure encryption and industry-standard protection.
However, no online system is completely error-proof.

🌱 Your Rights

You may:

  • Request your data

  • Update your info

  • Opt out of promotions

  • Delete your account

🍃 Children’s Privacy

We do not collect data from children under 13.

🌾 Contact

📧 okonessentials@gmail.com

© 2025 Okon Essentials™. All Rights Reserved.

🌿 SHIPPING POLICY

Okon Essentials™ | Crafted by Nature, Perfected by Love

🌿 Processing Time

1–3 business days.

🌱 Delivery Time

  • Standard: 3–7 business days

  • Priority: 2–3 business days

Delays caused by the carrier are beyond our control.

🌾 Incorrect Addresses

We are not responsible for packages shipped to incorrect addresses provided by customers.

🌸 Lost or Damaged Packages

If your order arrives damaged, email us within 48 hours:
📧 okonessentials@gmail.com

© 2025 Okon Essentials™. All Rights Reserved.

🌿 RETURN & REFUND POLICY

Last Updated: January 2025

🌱 All Sales Are Final

Due to hygiene and safety, skincare and haircare items cannot be returned.

🌸 Damaged or Incorrect Items

We will replace items that arrive:

  • Damaged

  • Incorrect

Email within 7 days:
📧 okonessentials@gmail.com

© 2025 Okon Essentials™. All Rights Reserved.

🌿 WEBSITE DISCLAIMER

  • Products are for external use only

  • Not intended to diagnose, treat, or cure any condition

  • Always do a patch test

  • Results may vary

  • Consult a professional for medical skin concerns